Express Automotive & Towing at 1313 West State Road 434, Winter Springs, Florida.

Started out great at 1st. I like a mechanic that explains clearly, straight forward and even tells you some of the things you can do yourself & how to do it. They repaired a motor issue on 1st appt, but ignored a gasket so it caused other issues & he won't stand behind the so called warranty. Sad part it is that they are fed plenty of work from used car lots, the busier he is, the more his customer service fails. *doesn't return calls *says yes, he'll get to it asap & nothing. I had a boat sit there for months & finally towed it out after he says it's not worth fixing "could of been told that in the 1st wk" & gone back on the man I bought it from, now I'm stuck with it! But I stuck with this shop. He started referring small work out to his "trusted" friend ca use shop was swamped, yet this friend turned out to be incompetent & worse at returning calls.
My last deal was I needed an emergency rack check due a oil change screw up at *Jiffy lube. They didn't tighten a gasket (guessing) & I lost all the oil right on their lot! They fixed the issue, sent me down the road. The car not only nearly failed to stop from oil soaked brake pads, but also poured coolant out the front, which "they topped off" possible over fill? OR water pump? To be safe, I needed my "trusted shop" to check it over & advise before I drove on. Rather than JUST TELL me no time & letting me go elsewhere, he left me hanging, wasting a full day waiting on his call to squeeze it in as promised! I hate to think the reason would be "$" related, but after I refused a previous repair, he's changed. (quote seemed too high & they could have pointed out that issue when they did a previous repair in same area! Rather than pay twice, we could do it at home) When I stated all the repair costs were killing me, it wasn't due to any poor money issues, it was just business. If I'm over the $ value of a car from outsourcing the repairs, then it's time to self perform what we can. Regardless, the owner-Tom has changed. What started out good, has ended badly & looks like I'll have to be looking into legal matters over the 1st motor repair as well as search for another shop.

Best mechanic around.